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Triage AI Agent
Handle high call volume without long hold times
ACHC Copilot AI answers patient calls, triages urgency, and routes the right information to the right team without creating extra phone burden.
94%Calls resolved
60%Lower hold times
24/7Always available
Key Capabilities
- ✓ Voice triage workflows tailored to your protocols
- ✓ Urgent-call escalation with clinician notifications
- ✓ Medication, scheduling, and symptom call handling
- ✓ After-hours continuity with full audit trails
- ✓ Bilingual voice experiences
Phone Triage
Voice workflows that sort urgency, capture context, and route the call correctly.